With millions of e commerce stores operating in the United States it is safe to say that the competition is hard and irreconcilable. Sure online shoppers are looking for a good bargain and value when they come to your store. But your online sales are dictated by more than just that. In fact many customers are also interested in how much money they will pay in shipping and handling as shipping costs may ultimately deteriorate which is offered value in comparison with retail prices if the shipping cost is too high. While striving to offer a great value to your potential customers keep in mind that your shipping system would also be one that allows you to access affordable shipping costs with fast delivery windows. Find out why you should integrate such a system into your online store by using these tips and learning why and how such a solution can help you increase sales by attracting new customers and retaining the ones you currently have.
Your customers want low shipping costs and handling costs
According to a third quarter North American Technographics Retail Online Survey 2009 you are losing as much as 65 percent of your customers if you do not offer low shipping costs. The problem is that many companies simply can not access the Commercial Plus pricing offered by USPS on Priority Mail broadcasts completely because they do not meet the 150000 packages required or more per year. The good news is that providers like Express 1 offer you the same big volume discounts with your membership. Whats more the best small business delivery solutions are integrated with Express 1 and most major eCommerce shopping carts.
Automates the information execution process
If UPS and FedEx can successfully deliver over 25 million packages a day according to a CNBC report using their own integrated delivery software your company can also do the same; albeit on a much smaller scale. With an integrated solution your eCommerce orders can be automatically exported to your software solution where shipping and their total prices can be compared so you can choose the lowest price and fastest delivery window for your customers helping you maintain growth and retention. The truth is that this process is often manually performed by e commerce owners when it can be automated. Automated processes include things like. exporting orders that check errors when order order updates are added add comments that update customers with tracking information and shipping label delivery. By automating these processes you can focus your core efforts on expansion and growth. and not corrective and boring packing and shipping processes.
Tips on Finding a Small Business Shipping Solution
With a number of vendors out there anyone who offers profitable solutions can know what to look for when choosing one be fairly confusing. These tips can help you better search through the amenities offered by leading providers to find a solution that best fits your business model.
Compatibility. Check each vendor to ensure that the solution is compatible with your shopping cart and website. Some providers offer a variety of integration while others only offer a few.
Compare Integrations. What other integrations does the delivery provider offer? Can you export data to your QuickBooks for easy reporting? Can you integrate warehouse management software like OrderMotion? Can you use SalesForce CRM to increase sales?
Multiple support support. Make sure the solution supports the carriers that you are considering using as FedEx USPS and UPS. Do not restrict yourself to just one carrier.
Rabattleveransintegration. Suppliers like Stamps.com Endicia and Express 1 offer all discounted postage. The best shipping solutions will be integrated with these suppliers to help you offer lower shipping prices and faster delivery windows.
Test run the solution before buying. Always try before you buy. Most suppliers offer a supplementary trial period. Be sure to use this to measure if you prefer a supplier over the other.
Rate Customer and Technical Support. You will surely experience any bumps when you first start. Integration can be finicky and there may be some issues that may arise. So be sure to assess the level of customer and technical support offered to know that you will handle your chosen supplier.